Shipping

Phylistix Pty Ltd Shipping Policy

Shipping Policy

Our Shipping Policy was last updated on19/01/2022

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Disclaimer:

  • "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to Phylistix Pty Ltd
  • "Goods" refers to the items offered for sale on the Service.
  • "Orders" means a request by You to purchase Goods from Us.
  • "Service" refers to the Website.
  • "Website" refers to com accessible from https://www.phylistix.com/
  • "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at https://www.phylistix.com/The following terms and conditions constitute our Shipping Policy. This Shipping was generated by Terms Feed Shipping Policy Generator.

Worldwide Shipping Policy

Shipment processing times

All Orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping times are between approx. 2-3 weeks once processed, please allow small delays due the Covid-19 pandemic.

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery and Covid-19 delays. If there will be a significant delay in shipment of Your Order, we will contact You via email or telephone.

Shipping rates

Phylistix Pty Ltd offers Free Worldwide Shipping on all purchases.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email Once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Phylistix Pty Ltd is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Damages or Lost Items

Phylistix Pty Ltd will refund or replace any items damaged or lost in transit.

Damaged Items

Please save all packaging materials and damaged goods and send through photos to sales@phylistix.com.

*Please note if an item is damaged you have 14days from receipt to lodge a damaged item claim to sales@phylistix.com.

Lost Items

If you do not receive your item within 35 Business days of purchase, we will lodge a lost item claim with our suppliers and try and resolve the matter. If the transit company is unable to locate the item, we will provide a full refund.  

Contact Us

If you have any questions about this Shipping Policy, you can contact Us: